With Love Juliet offers FREE STANDARD SHIPPING ON ORDERS to the U.S.
All orders will be processed within 24-48 hours Monday-Friday.
Please ensure an accurate address is provided, as we cannot be responsible for package replacement due to inaccuracy supplied at the time of purchase.
Customer is responsible for all return shipping costs. With Love Juliet is not responsible for products lost/damaged or packages marked delivered by USPS or UPS.
Orders cannot be cancelled after being submitted.
Lost or Stolen Packages
Should your order become lost, stolen or damaged during transit, you will need to contact the mail carrier regarding information on your package. Please check your email or log into your With Love Juliet account and view your orders to get your tracking number.
USPS Customer Service: 1-800-275-8777
If the buyer fails to supply a valid shipping address and/or the order is sent back to us by the carrier, the buyer will need to pay for the order to be reshipped back to them. If the buyer chooses not to have the package reshipped, a refund will be given along with a fee. The order in which the buyer refused to have reshipped, will be subject to a 20% restock fee, including the original shipping costs before the refund is issued. Please make sure that all shipping information is correct to avoid this.
Once your package leaves our shipping department, With Love Juliet is not held responsible for errors made within the shipping service, provided by USPS or UPS. We do not refund nor send replacements for items that are marked "delivered", become lost or stolen in the mail, or damaged during transit. With Love Juliet will not refund nor replace any items that are shipped to an incorrect address at the fault of the buyer. This is also the same for any order placed with standard shipping, that may become lost or stolen. YOU MUST CONTACT THE MAIL CARRIER FOR REFUNDS. USPS or UPS have been paid to service you with the fulfillment of your order. If their shipping service should falter in anyway, they are solely responsible in making things right.